Terms & Conditions

Here are some general terms and conditions (last updated April 2015) that visitors should know about our website, thalassaholidays.com. For any question, feel free to contact us.

1. Introduction and Information on our Website

1.1 Thalassaholidays.com welcomes you to its website (the "Website”). The terms we, us, our, company and thalassaholidays refer to www.thalassaholidays.com, a Greek sole proprietorship having its registered office in Athens, Greece, whereas the terms you, your, user and visitor refer to the customer/consumer visiting the Website.

1.2 Thalassaholidays.com provides a hotel search and offers user a platform through which he can browse different types of lodging and temporary accommodation, including hotels, hostels, furnished apartments, rooms to rent (collectively the “Hotel(s)”, “Hotel Operators” and “Supplier(s)”) in Greece.

1.3 The Website does not constitute and should not be regarded as a recommendation or endorsement of (the quality, service level or rating of) any Hotel listed on the Website. We hereby expressly disclaim any representation, warranty or undertaking in relation to the quality, status or adequacy of any Hotel listed on the website.

1.4 This website is offered to you and is conditioned on your acceptance without modification of the terms, conditions and notices contained herein. The terms and conditions set out below and the Policies are collectively referred to as the “Terms of Use”. By accessing or using this Website in any manner, you agree to be bound by the Terms of Use and represent that you have read and understood them. Please read these Terms of Use carefully, as they contain information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. If you do not accept all of these terms and conditions, please do not use this Website.

1.5 The Terms of Use, as may be amended from time to time, constitute the entire agreement not only between the Company and the User but also between the Company and the Hotel(s), and supersede any other agreements or understandings (oral or written), between you and us with respect to their subject matters unless explicitly stated otherwise.

1.6 Thalassaholidays.com reserves the right, in its sole discretion, to modify, suspend, or terminate the Website or any portion thereof, including any service or product available through the Website, and/or your use of the Website, or any portion thereof, at any time for any reason with or without notice to you. In the event of termination, you will still be bound by your obligations under the Terms of Use, including the warranties made by you, and by the disclaimers and limitations of liability. Additionally, thalassaholidays.com shall not be liable to you or any third-party for any termination of your access to the Website.

1.7 Thalassaholidays.com reserves the right to amend or repeal the Terms of Use (or parts thereof) as it deems appropriate.

2. Scope of Service

2.1 Information contained in this website is for general information purposes only. The information is provided by thalassaholidays.com and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

2.2 In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

2.3 All data concerning availability, quality, star or key rating and features of the advertised hotels, are provided exclusively by the Hotels and their operators. Thalassaholidays.com is not in position to verify this data, since it is an exclusively advertising website.

2.4 Thalassaholidays.com is not the provider of the compared services. The service it provides only includes the possibility to compare various services offered by third parties. In particular, no contract for travel services is made via use of the Website. The use of Website services does not affect any other agreements made directly between the hotel and users.

2.5 Thalassaholidays.com displays information about properties owned by third-party suppliers. This service does not in any way imply, suggest or constitute thalassaholidays' sponsorship or approval of third-party suppliers, or any affiliation between thalassaholidays and third-party suppliers.

2.6 The user agrees that thalassaholidays.com is not responsible for the accuracy or completeness of information it obtains from third-party suppliers and displays on its Website.

2.7 Users interested in booking a reservation with a third-party supplier agree to review and be bound by the supplier's terms and conditions of purchase and any other rules or policies related to the supplier's site or property.

2.8 Any interactions with third-party suppliers is at user's own risk. Thalassaholidays.com will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any third-party suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting from user's interactions with third-party suppliers.

3. Information submitted by the user

3.1 Thalassaholidays.com grants you a limited, restricted, personal, non-transferable, revocable licence to access and use the Website only as expressly permitted in the Terms of Use. Except for this limited licence, we do not grant you any other rights or licence with respect to the Website. Any rights or licences not expressly granted herein are reserved.

3.2 You may use the Website to make legitimate enquiries and you hereby undertake not to make any speculative, false or fraudulent enquiries by providing inaccurate data and contact details to thalassaholidays.com and to the advertised Hotels.

3.3 As a condition of your use of the Website, you warrant that:
(i) all information supplied by you on this Website is true, accurate, current and complete, and not misleading or likely to mislead or deceive and that it is not discriminatory, offensive or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or the copyright, trade mark or other intellectual property rights of any person in any jurisdiction.
(ii) all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to this Website.
(iii) you are 18 years of age or older in order to use in any manner the Website. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of these Terms of Use.

3.4 We reserve the right to remove any information supplied by you from the Website at our sole discretion, at any time for any reason without being required to give any explanation.

4. Use of the Website

4.1 In case a user is interested in booking at one of the advertised hotels, he has to fill out a request form, which is available on the Website, by giving his name, email address and a telephone number as contact details. No additional data will be asked by us and in any event. Thalassaholidays.com does not collect private or sensitive data from customers. After collecting the request form, it is forwarded by us to the selected hotel/supplier. Please note that the selected Hotel, not thalassaholidays.com, processes your request form in order to contact you, using the data you provided to the Website.

4.2 Thalassaholidays.com is at no time involved in the process of booking and the user is always subject to the Hotel's terms and conditions regarding booking conditions, payment methods, cancellations, and related policy.

5. Supplier Rules and Restrictions

Separate terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. Please read these terms and conditions carefully. You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's conditions of purchase may result in cancellation of your reservation(s) or purchase. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this website.

6. Intellectual Property Rights, Copyright and Trademark notices

6.1 Intellectual property rights
Unless explicitly stated otherwise and especially regarding the texts pubished in thalassaholidays.com, we are the owner of the licenses of all intellectual property rights in our site, and in the material published on it. Those works are protected by Greek copyright laws as well as European and International treaties. All such rights are reserved.

6.2 You may:
(i) view and display the contents of our site using your internet browser; and the contents of our app with your mobile device.
(ii) download extracts of the contents of our site to your computer solely for your own personal use and not for any commercial or business purposes whatsoever. You must ensure that if you download any extracts, you also download these Terms of Use; and
(iii) print off a single copy of a page or extract of our site for your own personal use and not for any commercial or business purposes whatsoever. You must ensure that any printed materials include an acknowledgement of our intellectual property rights in that content.

6.3 You are not allowed to:
(i) Modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
(ii) Use any part of the materials on our site or app for commercial purposes without obtaining a licence to do so from us or our licencors.

6.4 The names and logos identifying our site and our products and services and the products and services of any third parties are either (a) proprietary marks of thalassaholidays or (b) marks that thalassaholidays is licensed to use. Nothing in these Terms of Use shall confer on you any licence or ownership of such marks or of any other intellectual property right.

7. Limitation of Liability

7.1 The material displayed on the Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we expressly exclude all conditions, warranties and other terms which might otherwise be implied by law as well as any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to it and any materials posted on it, including, without limitation, any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time, and/or for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

7.2 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content, or on any website linked to it.

7.3 Thalassaholidays.com is not liable for technical malfunctions for which the cause is not within its sphere of responsibility or for damages caused by force majeure. Thalassaholidays.com does not guarantee uninterrupted availability of data and may perform technical maintenance during a freely chosen time period.

7.4 Thalassaholidays.com is not responsible for any failures caused by server errors, misdirected or redirected transmissions, failed internet connections, interruptions in the transmission or receipt of reservations or, any computer virus or other technical defect whether human or technical in nature.

7.5 The user is solely responsible for making all arrangements necessary for him to have access to our Website.

8. Links to third-party sites (Hyperlinks)

8.1 Through this website you are able to link to other websites which are not under the control of thalassaholidays.com. Such hyperlinks are provided for your reference only.

8.2 We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them or their operators.

9. Liability with regard to content provided by the Hotels

9.1 Hotels warrant that all information supplied by their representatives on the Website is true, up-to-date and not misleading or likely to mislead or deceive, especially with respect to the features of rooms and hotels as well as to the quality of services provided.

9.2 Hotels are obliged to provide thalassaholidays.com all information and data that are deemed necessary under Greek Law in order for Tourism Enterprises to place an advertisement in a hotel directory. Of particular importance and to fulfill the requirement of Article 165 § 3 of Law 4070/2012, hotels are obliged to provide thalassaholidays.com with their Registry Number of Tourism Enterprises (MHTE), upon request of thalassaholidays. In case the Hotel does not comply with this condition, it shall be liable for any claim thalassaholidays.com may have against the hotel due to fines imposed by the Supervisory Authority. It is acknowledged and agreed that thalassaholidays.com does not carry any responsibility for the payment of such fines.

9.3 As stated above, all information regarding availability, price, quality, service level and conditions of the Hotels, are provided by Hotels and their operators. Star and key ratings, as stated to the Website by the hotel providers, do not necessarily reflect all the amenities or services that might be available at a Hotel, and some amenities or features may not be available in every room or at every property with a particular star rating.

9.4 Although we will use commercially reasonable skill and care in performing our services, we will not verify if, and cannot guarantee that, all information is accurate, complete, correct, up to date, nor can we be held responsible for any errors.

9.5 At any case, thalassaholidays.com is not responsible, or liable to any third party for the content or accuracy of any materials posted by Hotel operators, third-party suppliers or any other user of the Website.

9.6 Thalassaholidays.com does not intervene in any case of dispute between users and Hotels, which can arise out of inaccurate or misleading information provided by the Hotels or breach of contract between hotels and consumers/users. It is acknowledged and agreed that thalassaholidays.com is not liable towards users or Hotels for any loss or damage caused to any of the above parties by the above-mentioned breach of contract or unlawful acts.

9.7 The Hotels confirm that they accept these Terms of Use and that they agree to comply with them.

10. Jurisdiction and Applicable Law

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by Greek Law. The Courts of Athens are to have exclusive jurisdiction over any claim arising from, or related to, a visit or use of the Website. Use of the Website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms of Use, including this paragraph.